Privacy Policy

MedMeal Direct LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://www.medmealdirect.com ("Website"), or interact with us in any other manner.

Information We Collect

We may collect the following types of information from you:

• Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.
• Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

• To Communicate with You: We use your contact information to respond to your inquiries, provide customer care, send administrative information, and keep you informed about our services.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations.

Information Sharing and Disclosure

SMS consent will not be shared to any third parties for marketing purposes. No mobile opt-in data will be shared.

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing purposes. We may share your information in the following circumstances:

• Service Providers: We may share your information with service providers who perform services on our behalf (e.g., technical support or customer service) under strict contractual obligations to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

Data Security

We implement reasonable security measures to protect your personal information.

Your Rights and Choices

• Opting Out: You may opt out of receiving communications from us by following the instructions provided or contacting us directly.
• Access and Update Information: You have the right to access, update, or correct your personal information.

SMS Terms and Conditions

1. Introduction

By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions.

2. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from MedMeal Direct LLC at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.

3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to:

• Customer care, order/delivery updates, and relevant service updates.
• Appointment reminders and follow-up messages.
• Billing inquiries (if applicable).

4. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting "STOP".
• For assistance, text "HELP" to any text message, contact us directly at +1 (718) 878-1401 , email us at info@medmealdirect.com , or visit https://www.medmealdirect.com for our Privacy Policy and SMS Terms & Conditions.
• Message frequency may vary.