SMS TERMS AND CONDITIONS

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Effective Date: March 6th, 2026

By providing your phone number and opting in to receive text messages from MedMeal Direct, LLC (“we,” “our,” or “us”), you agree to the following SMS Terms and Conditions.

1. CONSENT TO RECEIVE SMS MESSAGES

By opting in, you consent to receive text messages from MedMeal Direct related to services and programs. These messages may include:

• Appointment or service reminders
• Meal delivery notifications
• Program updates
• Customer support responses
• Referral or intake follow-up
• Important service announcements

Message frequency may vary depending on your interaction with our services. Consent to receive text messages is not a condition of receiving services.

2. MESSAGE AND DATA RATES

Standard message and data rates may apply depending on your mobile carrier and plan. MedMeal Direct is not responsible for any charges from your mobile service provider.

3. OPT-OUT INSTRUCTIONS

You may opt out of receiving SMS messages at any time.

To stop receiving text messages, reply: "STOP"

After you send the STOP message, you will receive confirmation that you have been unsubscribed and will no longer receive SMS messages from us.

4. HELP INSTRUCTIONS

For assistance with our messaging service, reply: "HELP"

You may also contact us directly using the contact information provided below.

5. PRIVACY AND DATA USE

Information collected as part of the SMS messaging service will be handled in accordance with our Privacy Policy.

Your phone number and messaging data will be used only for communication related to our services and programs and will not be sold or shared with third parties for marketing purposes.

6. SUPPORTED CARRIERS

SMS messaging services are supported by most major mobile carriers. However, delivery is not guaranteed and may vary depending on carrier network availability.

7. SERVICE AVAILABILITY

MedMeal Direct is not responsible for delayed or undelivered messages due to carrier issues, network outages, or technical problems.

8. CHANGES TO THESE TERMS

We may update these SMS Terms and Conditions from time to time. Updated terms will be posted with a revised effective date.

9. CONTACT INFORMATION

If you have questions about these SMS Terms and Conditions, please contact:

MedMeal Direct LLC
compliance@medmealdirect.com